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Beacon Systems
MX Series
Frequently Asked Questions (FAQ)
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Radar Speed Signs
Frequently Asked Questions (FAQ)
SPEEDCHECK-12
SPEEDCHECK-15/18
Software and Mobile App
Beacon Systems
Batteries and Solar
Frequently Asked Questions (FAQ)
G Series
On-Board User Interface (OBUI)
Passive Detection
Push Buttons
Retrofits
Software and Calendar Programming
Product Manuals, Guides, and Data Sheets
MX Series Connected Beacon Systems
SpeedCheck® Series Radar Speed Signs
Beacon Systems (Gen 1/2/3)
Software and Apps
Cloud Software
Mobile Apps
PC Software
Product Updates
Product Updates - 2020
Product Updates - 2021
Product Updates - 2022
Product Updates - 2023
Purchasing and Warranty
Warranty
Purchasing
Shipments
Having Trouble Finding My Product
Legacy Carmanah Businesses
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Product Support Center
Beacon Systems
MX Series
Frequently Asked Questions (FAQ)
MX Cloud
MX Field App
Troubleshooting
Radar Speed Signs
Frequently Asked Questions (FAQ)
SPEEDCHECK-12
SPEEDCHECK-15/18
Software and Mobile App
Beacon Systems
Batteries and Solar
Frequently Asked Questions (FAQ)
G Series
On-Board User Interface (OBUI)
Passive Detection
Push Buttons
Retrofits
Software and Calendar Programming
Product Manuals, Guides, and Data Sheets
MX Series Connected Beacon Systems
SpeedCheck® Series Radar Speed Signs
Beacon Systems (Gen 1/2/3)
Software and Apps
Cloud Software
Mobile Apps
PC Software
Product Updates
Product Updates - 2020
Product Updates - 2021
Product Updates - 2022
Product Updates - 2023
Purchasing and Warranty
Warranty
Purchasing
Shipments
Having Trouble Finding My Product
Legacy Carmanah Businesses
Beacon Systems
Legacy (Gen 1/2) and Gen 3 (E/F/G Series) Beacon Systems
Batteries and Solar
How do I access my system batteries?
How does temperature affect batteries?
How long should my battery last?
What battery chemistries are available?
What battery sizes are available?
What do I need to know about solar panel shading?
What is a Solar Power Report (SPR)?
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Frequently Asked Questions (FAQ)
Can I run larger than 18 AWG wire to RRFB light bars?
Can I add backplates to my RRFBs?
How can I activate my beacon system from within the power cabinet or solar engine?
How can I connect a third-party trigger to my Carmanah beacon system?
How can I download and analyze the data from my WW200 Vehicle Detection and Warning System?
How do I inspect the Ambient Brightness Sensor cover?
How do I correctly wire RRFB fixtures for compliant operation?
How do I find my product serial number?
How do I monitor or program my Applied Information (AI) equipped beacon/radar speed signs remotely?
How do I replace the Energy Management System (EMS) in my beacon system?
How do I replace the solar panel for my solar engine based beacon system?
How many light bars (RRFBs) I can sustainably connect to my beacon system?
Gen 3 Beacon Systems Component Images and Details
My system has a clear adhesive cover on top and it has become damaged. What can I do?
The stainless steel mounting hardware on the G Series cabinet are galling, what can I do?
What are the maintenance items and operational checks I should perform on an annual basis for my Carmanah beacon system or radar speed sign?
What do I do if my crosswalk beacons are not communicating wirelessly?
What do I need to know about commissioning new Carmanah products?
What fixture models can I use with my Carmanah products?
What fixture types can I use with my Carmanah products?
What tools, materials, and equipment do I need when troubleshooting?
What type of wireless communications do Carmanah crosswalk beacons use and how do I configure it?
Why did I receive a new cover with my replacement Energy Management System (EMS)?
Replacement Beacon Systems Components
What product do I have?
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G Series
Can I use a padlock with the G Series / SpeedCheck® power cabinet?
How do I install a door switch sensor into my power cabinet?
How do I replace the AC power supply in my power cabinet?
How should I properly close the G Series/SpeedCheck® cabinet door?
What are the similarities/differences between the solar and AC versions of the G Series cabinet?
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On-Board User Interface (OBUI)
How can I check the beacon activation count for my system?
How do I adjust the LED intensity on beacon systems?
How do I navigate the on-board user interface (OBUI) in my beacon system?
My system battery status shows as battery "bad," what should I do?
What is the Built-in Self-Test (BIST) and how do I run it?
What settings should I use for an LED enhanced sign?
Which Rectangular Rapid Flash Beacon (RRFB) flash pattern should I use?
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Passive Detection
Can my warning beacon system be radar activated by vehicles or cyclists?
How far away from the pedestrian crossing waiting area should I mount the SmartWalk XP-S passive detection sensor?
Push Buttons
Can I still buy the Polara XAV2E-LED push button?
How can I change the contactless detection sensitivity on the Polara iDX button?
How do I change out a Polara Model X voice chip?
How do I configure my Campbell Guardian push button so each button at the crossing plays the walk speech message when one is triggered?
How do I configure the Polara iNX/iDX push button?
How do I stop the Polara iNX/iDX button from playing the “change password” speech message?
How do I turn off the iDetect contactless detection for the Polara iDX?
How do I wire the Polara iNX/iDX into my E/F/G Series system?
How many push buttons can I connect to my beacon system?
Why does the speech message on my Polara iNX/iDX push button only play once?
Why is the speech message not working on the Polara iNX/iDX push button?
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Retrofits
Can I adapt from the Applied Information AI-500-070B wiring harness to AI-500-070C/030?
Can I add overhead lighting to my crosswalk beacon systems?
Can I add passive detection to my crosswalk beacon systems?
Can I retrofit Applied Information remote connectivity into an existing installation?
How do I retrofit my G Series beacon system from AC powered to solar powered?
How do I retrofit my G Series beacon system from solar powered to AC powered?
What is required for a Polara iNX/iDX push button retrofit?
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Software and Calendar Programming
How does the Carmanah R829 calendar programming work?
Where can I download the R829 School Zone Calendar Configuration software?
Why does my serial to USB adapter not work in Windows 10?
Why isn't my school zone beacon system activating during the programmed hours?