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Product Support Center

MX Series

MX Series

Connected Beacon and LED Sign Systems

Frequently Asked Questions (FAQ)

Can I provide my own LED modules to integrate into MX system?

Can I provide my own wiring for MX systems?

Do I have to wire "home run" cable harnesses for MX system or can I daisy chain from one flasher module to the next?

How do I commission my MX system?

How do I configure my MX system for triple alternating or quad alternating beacons?

How do MX systems determine whether it is daytime or nighttime?

How do MX systems retain date and time parameters for school zone beacons?

How many overhead lighting fixtures can I connect to an MX Series system?

MX Series Component Images and Details

MX Series Glossary

Should I leave my MX system beacon intensity mode in Auto or Manual?

What are the different fuse/breaker ratings for my MX system?

What are the different MX flasher modules that are supported?

What are the different MX power modules that are available?

What is the default programming my MX system ships with?

When does my warranty start for my MX system components?

Which push button models can I use with MX system?

Which MX system model should I use for my application?

Why is my MX system flashing continuously?

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MX Cloud

Can I provide my own SIM card for my MX system?

How do I fill out the MX Cloud Account Form?

How do I get an account for MX Cloud?

How does my MX system reset the knockdown status if it has been triggered?

Which mobile carriers are supported by MX systems?

What are the different MX subscriptions and features are available for MX systems?

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MX Field App

Can I change the flash pattern for my MX system?

How can I view the cellular signal strength for my MX system

How do I change the intensity for my MX system?

How do I link my MX systems in the MX Field App?

How do I locally program a schedule for my MX system?

How do I perform a soft reboot on my MX system?

How do I update the firmware on my MX system?

What faults can I see in the MX Field App?

What is a "digital key" for my MX system?

Which diagnostics values are available in the MX Field App for my MX system?

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Troubleshooting

What are the different status LED states for the power module in my MX system?

Why are my MX systems flashing at different durations based on which side of the street is triggered?

Why isn’t the pairing button working for my MX system?

Why is my MX system dimming on its own or is not as bright as it used to be?